Business Developer, Projects Management Professional and Customer Service Expert with 16 years of experience in leading positions as subject matter expert and trainer for variety of companies and training centers across the Middle East and Africa (MEA) Region. Delivered 3000 net training hours in 260 training days for more than 950 trainees. Holds: •Master of Engineering in Product Design and Innovation, Ain Shams University 2020 •M.Sc. In Mechanical Power Engineering, Helwan University 2006 •Certified Business Analysis Professional (BAP), Trainnovation 2017 •Certified Lean Six Sigma Green Belt (LSSGB) – AUC 2010 •Certified Total Quality Management Professional (TQM-P) – Electrolux 2014
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